Suggestions, Comments and Complaints

Our aim is to provide the highest level of care for all our patients. We will always be willing to hear if there is any way that you think that we can improve the service we provide.

If you would like to give us any feedback or wish to make a complaint, pleaseĀ complete our Feedback and Complaints Triage.

How To Complain

If you have reason to complain about any aspect of the care you have received, please write to the practice manager or your doctor. Your complaint will be investigated and you will be informed of any changes we have made as a result.

You may also contact the NHS Berkshire East Patient Advice Liaison Service (PALS) 0300 123 6258 or emailĀ scwcsu.palscomplaints@nhs.net.